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Privacy Policy

1. Introduction

Midnight Autos Ltd (“Midnight Autos”, “we”, “us”, “our”) is committed to protecting your privacy. This Policy explains how we collect, use, share and safeguard your personal information in accordance with UK GDPR and the Data Protection Act 2018. Midnight Autos Ltd is registered as company number 15853094 and its registered office is at 7 Wembdon Orchard, Bridgwater, Somerset, TA6 7PH 

2. Information We Collect

  • Directly from you: When you make enquiries, request quotes, book repair or service work, you may provide your name, address, telephone number, email, vehicle registration, make and model.

  • Automatically: We may collect technical information through our website—such as IP address, browser type and cookies—for purposes like analytics, site improvement and customer experience enhancement.

3. How We Use Your Information

We use your data to:

  • Manage and fulfil your vehicle repair or service bookings;

  • Communicate with you about appointments, status updates and invoices;

  • Process payments or Direct Debit mandates;

  • Improve our website and services via analytics;

  • Comply with legal obligations, for example, in the event of warranty, regulatory compliance or fraud prevention.

4. Legal Basis for Processing

Our lawful basis includes:

  • Performance of a contract: To manage bookings and provide services;

  • Legitimate interests: For marketing (where consent is not required), fraud detection and website improvements;

  • Legal obligations: Such as record-keeping and compliance with regulatory standards in motor vehicle repair.

5. Cookies and Website Tracking

Cookies enhance functionality and track anonymised usage patterns. You may disable cookies within your browser settings, although this may impair some site features.

6. Data Sharing

We may share your information with:

  • Payment processors and banks to manage billing;

  • Technical and IT service providers supporting our systems;

  • Law enforcement and regulators as required;

  • Potential buyers or transferees if the business is sold or restructured.

We do not sell personal data.

7. International Data Transfers

All data is kept within the UK or EU. If transferred outside these areas, it will be safeguarded by adequate protections, such as standard contractual clauses.

8. Retention Period

We retain data as long as it is necessary for service provision, until legal requirements (e.g. HMRC rules), or until you request deletion. Afterwards, data is securely destroyed.

9. Your Rights

You are entitled to:

  • Request access to or a copy of your personal data;

  • Request rectification of any inaccurate data;

  • Request erasure, restriction of processing, or object to processing (where lawful grounds apply);

  • Withdraw consent at any time;

  • Receive your data in a structured, machine-readable format (data portability).

To exercise these rights, contact us at enquiry@midnight-autos.co.uk. We aim to respond within one month.

10. Data Security

We employ technical and organisational safeguards—such as secure storage, encryption and staff training—to protect your data. Absolute security cannot be guaranteed in transit.

11. Changes to This Policy

We may update this Policy over time. The “Last updated” date will reflect significant changes. Continued use of our services indicates acceptance of the updated terms.

12. Contact Us

For enquiries or privacy matters, please contact:

Midnight Autos Ltd
7 Wembdon Orchard, Bridgwater, Somerset, TA6 7PH
Email: enquiry@midnight-autos.co.uk
Phone: (please add your contact number)

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